In today’s Globe & Mail there’s an interesting story — no, not about Conrad Black — in the Small Business Section about the beginnings of a startup, Torque Market Intelligence. The piece is titled, “Day 1: A consulting company is born,” and it promises to chronicle the journey over its first three months.
On the first pass, two observations are immediate.
- Excellent coup on landing a gig diarizing the whole startup in “Canada’s National Newspaper.” I can’t think of many things they could do in the first three months to gain as much exposure to the market they want for as little cash.
- The chronicler, Mark Healy, really needs a good headshot. I honestly don’t know a ton about this, but I can spot a bad photo when I see one. Given the first observation, a bit of cash here would be a good idea.
Neither of these is what really caught my eye when one of my cronies emailed me his highlighted copy of the article this morning, though. Of the number of things I could pick up on, I want to land on the opening two sentences, of all things:
So, the first thing you should know is: we’ve done this before. Starting and building up a professional services firm, that is. Entrepreneurship is like a disease—once you catch it, it’s tough to get rid of.
Well. Just last evening, a few of us (including the aforementioned crony) were sitting at The Fyxx on Broadway discussing related matters.
Is entrepreneurism a disease? I want to say yes. At one point in yesterday’s conversation, I asked the room what career number they were on… and we prompted one of the gang to include a couple he’d forgotten. Me, I’m starting my third… after training for one that I haven’t yet pursued. During the past three months, I’ve been in the midst of a transition away from being involved in the daily grind of a technology and creative consulting firm which we took from basically nothing up to 15+ staff, building a large broadband ISP network along the way. In considering my next career, I’m faced with the realization that I have a disease… and it’s one that will tend to make me not a very good hire in a lot of companies. One of the symptoms is that I will inherently understand the business too well, knowing some of the intricacies which will appear obvious to me, even if they aren’t to the principal. That is to say, I’ll tend to understand it well enough to spot a number of tweaks and strategies that should be considered to the business model, the processes, the marketing and branding, the technology, and the HR policy. Just to name a few. A lot of employers, whether they are owners or middle or senior managers, aren’t comfortable with this. To many of them, thinking belongs in a box, and those of us who are infected with — and are carriers of — the entrepreneurial bug, are a threat to their way of doing business.
Entrepreneurism is actually a bad enough disease that once you’ve caught it, you don’t even have to be all that good at it in order to stay with it. For the truly infected, even business failures (whether complete or just by degrees) don’t tend to put one off completely, and that’s quite telling. Sure, I’ve got it, though thankfully I haven’t had to suffer a business failure… just setbacks along the way. Once you’re a carrier, you’ll find that you’re largely blind to the consideration of alternative means of employment, and when you brush up against those who don’t have it, they may not fully understand why you feel compelled to do what you do.
But yes, entrepreneurism is a disease. And I’m actually glad to have it… how weird is that?
Actually, I quite like that photo.
16 is exactly the headcount we got to in our last shop before we sold. It’s not that it wasn’t working — we had quitely built a successful Profit Hot 50 cash-pumping company, 2 years running — it’s that there was an opportunity to narrow focus with a fresh start and some cash in the bank. This time around, I am obsessing about fixing the bits of the business model and process we got wrong in the first version. That is the disease — the need to perfect.
Mark, thanks for dropping by. My issue with the pic was that it doesn’t look relaxed and doesn’t make me feel I know you. All pretty subjective though, no offense intended!
I hear you on the need to perfect, and I quite agree. I’m not certain I would undertake a business in the same sector next time around, but most of the changes I’d make are more business-centric, not product or even sector-specific.
I do wish you all the best with Torque — you’ve got an interesting market niche spotted, one which (as the intro text on your website may imply) many clients don’t know how badly they need. I’m keen to watch your story unfold in the Globe.