I’ve always had a cynical view of companies that offer “branding” and “strategy.” Both are valid, necessary, important activities which every business owner must consider, but I’ve seen too many creative houses that get into these lines as a way to sell creative services — and little more. To them, it’s just creative services, rebranded. The thing that gets me most is how often some of these types of shops tend to rebrand themselves, and what that means to them… the joke I never said to one of their faces when meeting them on the street was, “Hey, I saw your new brand — very nice! Been slow around the shop lately?” I don’t know where they found the time to rebrand themselves every six months and still look after clients.
I previously linked to an interview with Michael Raynor, author of The Strategy Paradox: Why Committing to Success Leads to Failure (and What to Do About It). I think Raynor’s got something here, despite a bad review by John Moore.