As I mentioned, I recently put Primus to the test in moving to their TalkBroadband product and (finally) away from my ILEC. I gleaned a number of things from the early exchanges before signing on for the service, which I’m very happy with. Yes, I’m probably a difficult customer in that I looked to test them early and have drawn some significant conclusions from a minor exchange… but I think the inferences I draw are supportable. So what’s the fly in the Primus ointment?

I put off switching from my ILEC to a competitive provider for way too long, especially now that it’s easy to find a competing provider, thanks to VoIP offerings. I’d been through switches with CLECs before, and can tell horror-stories about number porting. I never really split out my long-distance, just always left that with whoever provided the dial tone. I have a friend who seemed to spend way too much time getting set up with Vonage, but had heard good things about Primus — the rates compared well, and I decided to give them a go. But first, I’d put them to the test.