Reading the Signs

I’m sitting in a downtown Starbucks in Winnipeg, doing some online work, drinking a coffee. There’s a sign on the door outside, and another one on the second door in the entryway that says “Attention Customers: Due to technical difficulties we will ONLY be accepting credit, debit, or Starbucks cards. NO CASH!! Sorry for the inconvenience – Team Broadway”. I should mention that the all-caps words are highlighted in orange and green, and double-underlined.

Everyone (well, almost) stops to read the first sign, standing outdoors, sometimes holding the door open as they read. Those who skip the first sign will usually do the same process at the second sign. And in case you ignored both of those, there’s one on the cash register.

The Ingredients of Innovation

I enjoyed a recent post on Wally Bock’s Three Star Leadership Blog about innovation — Wally contends that ideas are easy, but innovation requires work. He quotes Robert Tucker, who said: “Anyone who has ever taken a shower has had a good idea.” He may be right… I had a great idea in the shower today too… and a good strategic one at that. The ground he covers from there is to illustrate how some ideas die on the table, and others get killed.