I was watching Francis Ford Coppola’s classic adaptation of Mario Puzzo’s The Godfather the other day, and was again reminded of one of the lines that should be quoted more often than it is, especially for business owners. Early in the film, Tom Hagen goes to see the film producer Woltz to ask him to give Johnny Fontaine a part in his upcoming film. Woltz is holding a grudge against Fontaine, and doesn’t respond well to Hagen’s request. When he gives Hagen his final answer, Tom Hagen requests that his car take him directly to the airport. “Mr. Corleone is a man who insists on receiving bad news immediately.Mr. Corleone is a man who insists on receiving bad news immediately,” he explains. The scene occurs just before the famous horse head scene: astute aficionados have noted the bowl of oranges on the table during their dinner together at Woltz’s home.